Privacy Policy

Learn how Medical Logistics Houston collects, uses and protects information submitted through our website

How we collect, use and protect information

Medical Logistics Houston respects the privacy of our website visitors, customers and prospective customers. This Privacy Policy explains how information may be collected, used and protected when you visit our website, contact us, request a quote or otherwise provide information through our website.

Information We Collect: We may collect information you voluntarily provide, including your name, business or organization name, email address, telephone number, pickup and delivery locations, service requirements, quote request information and other information included in communications with us. Please do not submit patient medical records, protected health information or other sensitive clinical information through general website contact or quote forms unless specifically instructed to use an appropriate authorized method.

How We Use Information: Information may be used to respond to inquiries, prepare quotes, coordinate courier and logistics services, communicate regarding transportation requirements, provide customer support, maintain business records, improve our website and services, protect against misuse or security threats, and comply with applicable legal obligations.

Website Data & Cookies: Our website and service providers may automatically collect certain technical information, such as browser type, device information, IP address, pages visited, referring websites and website usage data. Cookies and similar technologies may be used to operate the website, understand traffic and measure website performance.

Information Sharing: Medical Logistics Houston does not sell personal information submitted through our website. Information may be shared with service providers, contractors or other parties when reasonably necessary to operate our website, respond to requests, provide services or support business operations. Information may also be disclosed when required by law or legal process.

Information Security: We use reasonable measures intended to protect information from unauthorized access, disclosure, alteration or loss. However, no website, electronic transmission or data storage system can be guaranteed to be completely secure. Sensitive medical or patient information should not be submitted through standard website forms or ordinary email unless an appropriate secure communication method has been established.

Third-Party Services: Our website may use or link to third-party services, including website hosting, analytics, communications, payment processing, mapping or other technologies. These parties may maintain their own privacy policies and practices.

Policy Updates: Medical Logistics Houston may update this Privacy Policy periodically to reflect changes in our website, services, business practices or applicable requirements.

Effective Date: September 6, 2026

Questions regarding this Privacy Policy may be submitted through our Contact Us page.